FAQ
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We don't have showrooms. Our focus is on offering a huge range of bathroom and kitchen products at great prices. Our team is available to help advise, p...
Thu, 23 Nov, 2017 at 6:25 PM
You certainly can. You can select collection (and avoid a delivery charge) during the checkout. Our collections address is Building 399, Aviation Business P...
Thu, 23 Nov, 2017 at 6:27 PM
Each of our items shows either an 'In stock' status or an estimated lead time in days. If the item shows as 'In Stock' then you will be able...
Thu, 23 Nov, 2017 at 6:28 PM
We generally send small items such as taps, shower valves and accessories with UK Mail or DPD. If the item is 'In Stock' (as opposed to 'Estimat...
Thu, 23 Nov, 2017 at 6:28 PM
We can deliver items to most of Europe and beyond. We offer website checkout to a range of about 20 European destinations, but currently only allow small it...
Thu, 23 Nov, 2017 at 6:31 PM
Yes, of course. We offer a 30 day money back guarantee, and a 90 day exchange policy. Find out more here.
Thu, 23 Nov, 2017 at 6:32 PM
Yes, provided we can obtain proof of export and the export falls within HMRC requirements. Please call us on 01202 55 66 55 to arrange this, or email us.
Thu, 21 Apr, 2016 at 12:42 PM
Our prices are heavily discounted, but there may be something we can do for large orders. Please contact our customer service team on 01202 55 66 55 or emai...
Thu, 21 Apr, 2016 at 12:43 PM
Yes, if you are a tradesperson. We offer extra discounts, priority shipping, special trade-only deals and more.
Please contact our customer service te...
Thu, 21 Apr, 2016 at 12:44 PM
Everything we sell is generally backed up by a manufacturer’s guarantee which is listed on the product's website page. It is usually possible to get spa...
Thu, 21 Apr, 2016 at 12:46 PM